{"id":90,"date":"2026-08-22T16:40:16","date_gmt":"2026-08-22T14:40:16","guid":{"rendered":"https:\/\/staging.integrativehealthclinic.nl\/complaints-procedure\/"},"modified":"2026-08-23T17:41:49","modified_gmt":"2026-08-23T15:41:49","slug":"klachtenprocedure","status":"publish","type":"page","link":"https:\/\/staging.integrativehealthclinic.nl\/nl\/complaints-procedure\/","title":{"rendered":"Procedure voor klachten"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"90\" class=\"elementor elementor-90\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-294b0d2 e-flex e-con-boxed e-con e-parent\" data-id=\"294b0d2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c08f266 e-con-full e-flex e-con e-child\" data-id=\"c08f266\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be636ee elementor-widget elementor-widget-heading\" data-id=\"be636ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">complaints procedure - updated Aug2026<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f81a4c elementor-widget elementor-widget-heading\" data-id=\"9f81a4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Complaints Procedure<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c1daa0 elementor-widget elementor-widget-text-editor\" data-id=\"3c1daa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p2\">How to raise a concern about your care at Integrative Health Clinic Amsterdam \u2014 step by step, in line with the Dutch Wkkgz and the standards of my professional associations.<\/p><h5 class=\"p2\"><b>1. Professional Affiliation<\/b><\/h5><p class=\"p2\">As a Health Practitioner\u00a0this practice is affiliated with the NVVM, VBAG, and RBCZ.<\/p><p class=\"p2\">These professional associations regulate disciplinary law, complaints procedures, and professional ethics.<\/p><h5 class=\"p2\"><b>2. Step One: Direct Discussion<\/b><\/h5><p class=\"p2\">Als u een klacht heeft over uw behandeling, zal ik eerst proberen deze samen op te lossen door rechtstreeks te praten en\/of de behandeling te veranderen.<\/p><h5 class=\"p2\"><b>3. Independent Complaints Support<\/b><\/h5><p class=\"p2\">If a direct resolution isn\u2019t possible, you may engage an independent complaints officer. This person can help you formulate your complaint, address dissatisfaction, and work toward a solution. The therapist has the right to be informed when this step is taken.<\/p><h5 class=\"p2\"><b>4. Affiliated Complaints Officer<\/b><\/h5><p class=\"p2\">This practice is affiliated with the complaints officer listed on the website <a href=\"https:\/\/vbag.nl\/klachten-en-geschillen\/\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">VBAG<\/span><\/a>.<\/p><h5 class=\"p2\"><b>5. More Information<\/b><\/h5><p class=\"p2\">For full details on the complaints and disputes procedure, visit the \u201c<i>Vereniging ter Bevordering van Alternatieve Geneeswijze<\/i>\u201d website <a href=\"https:\/\/vbag.nl\/klachten-en-geschillen\/\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">VBAG<\/span><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ebe980a e-con-full e-flex e-con e-child\" data-id=\"ebe980a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2d43c9 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"f2d43c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/nl\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contacteer de kliniek<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19a4182 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"19a4182\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Questions about this Complaints Procedure? Please contact me directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>complaints procedure &#8211; updated Aug2026 The Complaints Procedure How to raise a concern about your care at Integrative Health Clinic Amsterdam \u2014 step by step, in line with the Dutch Wkkgz and the standards of my professional associations. 1. Professional Affiliation As a Health Practitioner\u00a0this practice is affiliated with the NVVM, VBAG, and RBCZ. These [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-90","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.integrativehealthclinic.nl\/nl\/wp-json\/wp\/v2\/pages\/90","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.integrativehealthclinic.nl\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.integrativehealthclinic.nl\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.integrativehealthclinic.nl\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.integrativehealthclinic.nl\/nl\/wp-json\/wp\/v2\/comments?post=90"}],"version-history":[{"count":0,"href":"https:\/\/staging.integrativehealthclinic.nl\/nl\/wp-json\/wp\/v2\/pages\/90\/revisions"}],"wp:attachment":[{"href":"https:\/\/staging.integrativehealthclinic.nl\/nl\/wp-json\/wp\/v2\/media?parent=90"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}